Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Ritzy Dogs to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Ritzy Dogs shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:


    Delivery shall be deemed to have been made by You to Ritzy Dogs five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Ritzy Dogs

    Copyright © 2011-2012 Ritzy Dogs. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2012 Ritzy Dogs. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Ritzy Dogs. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Ritzy Dogs or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Ritzy Dogs and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Ritzy Dogs believes that customer conduct violates applicable law or is harmful to the interests of Ritzy Dogs and its subsidiaries.



  • Privacy Policy
  • Ritzy Dogs use of personal information that you may submit to Ritzy Dogs through this Web site is governed by the Ritzy Dogs Privacy Policy.



  • Shipping & Delivery
  • At this time, Ritzy Dogs ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Ritzy Dogs ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Ritzy Dogs makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Ritzy Dogs SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Ritzy Dogs BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Ritzy Dogs.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Ritzy Dogs is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Ritzy Dogs.

    The inclusion of material on this server does not imply any endorsement by Ritzy Dogs, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Ritzy Dogs tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Ritzy Dogs reserves the right to change its payment procedures at any time without prior notice to you.

    1) Management must authorize all returns. Contact us for an authorization number before shipping back any merchandise.

    2) Returns are permitted within 7 days from the date of purchase (we do not accept returns or exchanges on items that can constitute a health risk). All Shipping, Handling and Insurance charges are not refundable under any circumstances for any reason. We reserve the right to charge a minimum 15% re-stocking fee on all returns.

    a) All returns must include original factory box, original factory packaging (foam plastic wrappings, etc.) blank unfilled warranty cards, all instruction booklets and paperwork. Do not deface original factory cartons or packaging in any manner. We will not accept a return if packaging is not in its original condition.

    b) All returned merchandise must be in its original mint and clean condition. Returns on damaged or scratched merchandise will not be accepted.

    c) To ensure the safety and health of our customers we do not accept returns or exchanges on items that can constitute a health risk or any item that comes into contact with ANY bodily fluid. Once these items leave our warehouse, we consider them to be used and non-resalable.

    d) All returns must include all the factory accessories that came with the item. No returns will be accepted if any packed accessories are missing.

    e) All returns must be authorized by us, contact us for an authorization number and instructions prior to shipping any goods back. With your return, enclose the original receipt or a copy of it. Also include a brief letter of explanation of why the merchandise is being returned and state your request for either a refund or an exchange. Include the authorization number on the letter, and on the outside of the shipping box (on the shipping label).

    3) Your receipt is good for all manufacturers’ warranties (when applicable).

    4) Your receipt will be necessary for any future warranty or insurance claims you may need to make. Please keep it in a safe place. We cannot issue duplicate receipts.

    5) Repairs on defective merchandise are handled by the manufacturer and not by us, unless otherwise indicated on the receipt.

    6) If any item arrives damaged due to shipping, immediately contact the manufacturer. Keep all shipping cartons; and contact our customer service immediately.

    7) We reserve the right to limit quantities.

    8) All images are for illustration only, and may not represent the product described.

    9) We are not responsible for typographical errors.

    Shipping Policy:

    Please allow 1 to 3 business days for an order to be processed (prior to shipping). If we require additional time we will update your order status accordingly.

    Since shipments do not ship on Saturdays or Sundays (even for express shipping), the actual delivery date may differ from the estimated transit time. For example: an overnight order leaving our warehouse on a Friday will not arrive until Monday, even though it has a one day transit time.



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Ritzy Dogs and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Ritzy Dogs shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Ritzy Dogs with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Ritzy Dogs with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Ritzy Dogs. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.